Shelter & WASH Project Manager – Syria Response Office

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Shelter & WASH Project Manager - Syria Response Office

  • Post Date:February 10, 2021
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Job Description

Job Description

NRC currently has more than 2,000 staff in the Middle East region assisting people displaced by conflict in Syria. As a leading humanitarian organization, we support displaced persons by implementing programs across the Shelter, Education, Food Security, Information Counseling and Legal Assistance (ICLA) and Water, Sanitation and Hygiene (WASH) sectors with strong protection and resilience focus integrated into our programs.

The Syrian crisis is almost into its 9th year, but the level and intensity of the conflict in the country remains high. Humanitarian and protection needs inside Syria are overwhelming. Ongoing conflict and continued displacement compound a complex emergency situation. According to UN OCHA, 13.6 million people are in need of humanitarian assistance in Syria and millions have been forced to flee. More than 1.4 million displacements were recorded in 2019. More than 6.5 million are internally displaced and many have fled the war-torn country, including 5.5 million refugees across the region.

Reporting to the Area Program Manager, the Shelter and WASH Project Manager will manage a shelter team and a WASH team through international coordinators and will serve to ensure consistency of implementation and full donor compliance. The position holder will also be tasked to ensure that the projects are implemented through remote management systems that provides support to the staff in the field as well as linking project management with the field offices.

Duties and responsibilities

Generic responsibilities: 

  • Line management for project staff.
  • Adherence to NRC policies, guidance and procedures.
  • Contribute to the development of Country, Area and Shelter and WASH strategies, initiate and participate in the development of relevant projects.
  • Coordinate and manage Shelter and WASH project implementation in northwest Syria (activities, budget and project documentation) in line with proposals, strategies and donor requirements.
  • Implement technical direction and ensure high technical quality of projects.
  • Provide regular progress reports to the Area Manager and the Shelter and WASH Specialist.
  • Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist.
  • Develop and manage project budget (in cooperation with relevant staff) and coordinate across Core Competencies (CC’s).
  • Ensure capacity building of project staff and transfer key skills.
  • Liaise and collaborate with relevant local authorities and other key stakeholders.
  • Promote the rights of IDPs/returnees in line with the advocacy strategy.

Specific responsibilities: 

Personnel Management

  • Accountable for the successful staffing and structure of the Shelter & WASH project team.
  • Accountable for ensuring recruitment and line-management is conducted in accordance with the relevant NRC policies and procedures. This includes but not limited to; ensuring that the Shelter & WASH team maintains an appropriate balance of gender, skill-sets and diversity at Area and Field-Office level.

Capacity Building

  • Accountable for the successful capacity building of Shelter & WASH staff in relevant competencies. This includes but not limited to; performance management and planning and resourcing capacity building initiatives within the framework of NRC strategies, tools and guidelines.
  • Responsible for on the job training in integrated project planning, management, quality control etc in coordination with Area Programme Manager and Human Resources.

Project Cycle Management (PCM) Implementation and Budget Management

  • Accountable for the successful delivery of Shelter & WASH or related activities and targets as per donor log-frames and budgets, continuously assessing feasibility adjusting plans as necessary.
  • Responsible for Shelter & WASH representation in PCM meetings, development of work-plans, spending-plans, procurement plans, M&E plans and protection risk assessments.

Technical Quality

  • Accountable for the implementation of high quality Shelter & WASH projects in accordance with the agreed NRC Country and CC Strategies, tools and guidelines. This includes but not limited to; ensuring compliance with relevant minimum standards and collaboration with the Shelter & WASH Specialist in developing minimum technical standards, SOPs and guidance; compliance with NRC procedures, rules, regulations and guidelines; compliance with Housing, Land and Property (HLP) requirements; meaningful consultation with affected populations throughout the project-cycle; needs-based targeting and selection; and integration with other Core Competencies where relevant and take an active role in liaison with other actors and stakeholders.

Programme Development

  • Responsible for high quality Area Office-level input into Shelter & WASH Strategies and other programme development initiatives. This includes but not limited to; context and needs analysis, needs assessments, assess possibilities for expansion and development of Shelter & WASH activities, pilot activities, Shelter & WASH representation at Country Office and Area-level workshops, meetings, trainings and related events and Shelter and WASH contributions to proposal narratives, budgets and annexes.

Monitoring and Evaluation and Reporting

  • Accountable for accurate and high quality Monitoring and Evaluation of Shelter & WASH or related activities, including. This includes but not limited to construction/process, output and outcome monitoring, internal reporting (e.g. GORS), donor reports and inter-agency reporting of achievements (E.g. 4Ws) information management and filing and ensuring compliance with Country-level Monitoring and Evaluation Strategy, tools and guidelines.

Protection & Accountability

  • Accountable for Protection and Accountability mainstreaming throughout Shelter & WASH or related activities. This includes but not limited to ensuring safety and dignity of beneficiaries, understanding their diverse needs, enabling meaningful access to NRC’s services, ensuring adequate accountability to affected populations, and supporting the realisation of their human rights, ensuring due diligence.
  • Collaborate with the Protection Advisor, Shelter and WASH Specialist and Area Program Manager to ensure protection and Accountability mainstreaming throughout the project-cycle. All project activities will be conducted in accordance with the Country-level Protection Strategy, tools and guidelines.

External Coordination and representation

  • Accountable for Area-level external coordination and representation concerning Shelter & WASH activities. This includes but not limited to coordination and representation in formal and informal forums including clusters, working groups, camp administration and management, international and local NGOs and local authorities in coordination with the Field Coordinator.
  • Responsible for ensuring a constructive and regular communication on operational coordination and strategic discussions.

Any other task relevant to the position as delegated by the line manager.

Critical interfaces:

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Strategy and project planning: CC Specialists
  • Area operations: Field Office Coordinators
  • Staff capacity building: CC Specialists
  • Implementation: CC Specialists

Required professional competencies:

  • Minimum 3 years of experience from a senior level project implementation position in a humanitarian/recovery context
  • Experience from working in complex and volatile contexts
  • Technical CC (Shelter and WASH) expertise
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal
  • Valid driver’s license

Required behavioural competencies:

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Managing resources to optimize results
  • Managing performance and development
  • Empowering and building trust
  • Handling insecure environments

Preferred context/specific skills, knowledge and experience: 

  • Rich knowledge of the context in North-East Syria
  • Good knowledge of the local language (Arabic)
  • Good experience in remote project management

We Can Offer

  • Contract period: 12 months
  • Salary/benefits: According to NRC’s salary scale and terms and conditions
  • Duty station: Erbil, Iraq

We will review applications on an ongoing basis, interested candidates are encouraged to apply early.